So you have just bought a new bag, congratulations and welcome to Vetelli
First off we need to tell you about your Warranty if you don't already know what it entails
As a Registered VIP Member, you have a Lifetime Warranty on your product.If at any time you need to use the warranty for any reason then you simply need to email us at firstname.lastname@example.org or use the Contact Form found HERE
All of our products will benefit from a little TLC. It simple and takes hardly any time but doing this will mean that you can expect to get the most from your product.It is a great idea to dust your bag when required with a dry or slightly damp lint-free cloth.
Small spot cleaning can be done with water and a small amount of light detergent.
To best care for your Classic Bag, we recommend the use of Scotchgard brand products to help maintain the longevity and appearance of your bag.
These will defend against water, dirt, grime, oil and more to keep your bag looking good as new. (We recommend applying the product to a small area of the bag to test the effect and color change before you treat the whole bag.).
Please make sure to contact us with any questions or issues we are always here to help
We have a FAQ section and a Return Information Section as well for more information
The Vetelli Team