We ship domestically to all 48 contiguous states within the U.S.
We offer flat rate standard shipping on all orders shipping to the 48 contiguous United States.
Please allow two business days to fulfill and issue you a tracking number. Once you receive your tracking number, you should expect your package within 4–5 business days.
Delivery time is determined from the date the order is shipped. Most orders ship the following business day. However, processing time varies depending on the availability of our products and does not include weekends or holidays.
For shipping to non-contiguous states of Alaska, Hawaii, and all off-shore United States territories and possessions (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) please request a shipping quote at email@example.com
For international shipping please contact us at firstname.lastname@example.org
Our 100% no questions asked return policy means that you can return your Vetelli for a full refund*, for a store credit* or exchange it for another product.
Need to return your Vetelli? Here's how:
Contact us via email at email@example.com or via our contact form
Email us these details:
We will always refund a Vetelli, no questions asked, if it is new, is in its original packaging, and has its original tags. If your Vetelli breaks because of a factory defect then we'll swap it for a new one or give you a store credit, whatever is convenient for you.
Important Do not use Facebook, Instagram, or other social channels as this may result in us missing your initial question
Please note we do offer customer service on weekends and we will always do our best to help you as quickly as possible HOWEVER sometimes things get missed or go astray in the system.
If we have not replied to you within 24 hours PLEASE contact us again.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com. We will give you instructions on where and how to return.
Initial Shipping Costs are Non-Refundable
Damaged or Defective Items
We will pay the cost of return shipping if your item is damaged or defective on receipt. Please contact us directly at firstname.lastname@example.org or via our contact form and please explain the issue clearly as well as provide photographic evidence.
Return of Non Damaged or Non-Defective Items
You will be responsible for paying for shipping costs for returning your item for exchange or refund unless the item is damaged or defective (see above)Please contact us at email@example.com to arrange this We will issue you a return shipping label and deduct the cost of that shipping label from the amount we refund
All items must be received and inspected by our warehouse before we process a refund or exchange for you
This is a great overall travel bag. Well-made canvas with smooth zippers. Holds everything my husband needs--toiletries, electric toothbrush, electric shaver, meds, etc. The side zip pocket is perfect for items you don't want rattling around at the bottom of the main bag. Husband is very happy with this bag. Customer service at this company is stellar (Thank you, Jade, who made sure I would have this bag in time for Christmas!).
Larger size than a normal men�s shaving kit. Nicely made and good materials.
Okay, I'm trucker. Like a real, get in a semi truck and live in it for a week. I need to take all my gear with me for eating, sleeping, entertainment, and personal hygiene. I'm always running out of space for all the things I'd like to carry "just in case" and finding good quality gear to carry my other gear can be troublesome.I honestly didn't expect much when I ordered this bag. It's a bag to put man stuff in. What does it really need to be? Well, I discovered that I like what this one IS, and now I have a better idea of what a bag like this should be.First, there is real leather attached to this bag. They didn't have to put it there. It looks good, adds to the manliness, and I think it may actually be durable over the long haul. If I can grab the handle and carry it without worry, I'm happy. Second, the zippers are heavy duty. You normally don't see this heavy zipper on a standard "shaving kit" bag. These look sturdy, and so far, have functioned perfectly. Next, this is a HUGE bag. I put my shave cream, deodorant, razor, toothbrush, toothpaste, assorted other tools for hygiene, and it still has room. So I put in some personal hygiene wipes. Like a full sized bag of wipes. Not the travel size. There is still room in this bag.There are a couple of extra compartments, along with some elastic strips sewn into the inside to hold your razor or toothbrush, or whatever you can squeeze into those things. It helps keep stuff organized so there isn't just a big pile of shizzle in the middle of the bag. I like that.Personally, if I had the choice, I'd choose a darker color. This was all that was available when I ordered it. I travel for a living, and I use this a lot. It's going to get dirty over time. The light color just isn't going to hold up well for me. I nice darker brown or straight up black would be better for someone who is in my line of work. If you travel occasionally, or you never have to go further than your hotel room with it, it may stay looking pretty clean for you. If you are blue collar and are grabbing this thing after a long day of work and heading off to the shower, you may want a darker option. I like the color, it just isn't going to look nice in a few months with my situation.This is a pretty long review for a bag like this, but I really do like it, and I want you to have a good idea of what it is. You could almost roll up a change of clothes in this thing with your spare hygiene stuff and have a tiny little overnight bag just in case of a great night at the club, unexpected layover, or emergency kit if you get stranded. Even with the color, the sturdiness and functionality really impressed me. I think every guy should have one of these.
This is a very nice travel toiletry bag and it's quite large and well made. The materials are high quality and the zippers seem to be sturdy. There are two separate compartments--one large and the other smaller and they both feature a waterproof lining. The larger compartment features an additional zipped compartment and two mesh pockets for helping organize items. If you're looking for a large toiletry bag, this is a very good one.
I couldn't see using a 10"x5"x6" (or smaller) bag anymore...too cramped. Plenty of room and pockets for all the toiletries I need to bring along (and then some). Really glad I got this.