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Where we ship

We ship domestically to all 48 contiguous states within the U.S.

Domestic Shipping

We offer free standard shipping on all orders shipping to the 48 contiguous United States.

Please allow two business days to fulfil and issue you a tracking number. Once you receive your tracking number, you should expect your package within 4–5 business days.

We offer $9.95 flat-rate 2-3 Day shipping for all other orders shipping to the 48 contiguous United States.

Delivery time is determined from the date the order is shipped. Most orders ship the following business day. However, processing time varies depending on the availability of our products and does not include weekends or holidays.

For shipping to non-contiguous states of Alaska, Hawaii and all offshore United States territories and possessions (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) please request a shipping quote at hello@vetelli.com

For international shipping please contact us at hello@vetelli.com

For shipping to UK and European Countries you can find our products on Amazon UK, Amazon Germany and Amazon France.

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Return, Refund and Exchange Policy for Vetelli 

100% no questions asked return policy means that you can return your Vetelli for a full refund*, for a store credit* or exchange it for another product.

Need to return your Vetelli? Here's how:

Contact us via email at hello@vetelli.com or via our contact form 

Email us these details:

  1. Your order number
  2. Where you purchased your Vetelli
  3. Your full name and email address 
  4. Your shipping address
  5. An image of the problem (if applicable)
  6. Tell us how we can assist you

*We will always refund a Vetelli, no questions asked, if it is new, is in its original packaging and has its original tags. If your Vetelli breaks because of a factory defect then we'll swap it for a new one or give you a store credit, whatever is convenient for you.

Important - Do not use Facebook, Instagram or other social channels as this may result in us missing your initial question

Please Note we do offer customer service on weekends and we will always do our best to help you as quickly as possible HOWEVER sometimes things get missed or go astray in the system.

If we have not replied to you within 24 hours PLEASE contact us again.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@vetelli.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@vetelli.com. We will give you instructions on where and how to return.

Shipping
You will be responsible for paying for your own shipping costs for returning your item for exchange only. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.

Gift Card Giveaway T&Cs

Winner of the gift card will be announced on the 10th of every month and will be contacted via email. If the winner does not reply within five days a new winner will be chosen. 

Gift Card is available for 90 days from the date of issue and can be used for products available on Vetelli Online Store. 

All products will be shipped with standard shipping and the products ordered with the gift card cannot be exchanged. 

Gift Card cannot be exchanged for cash and any amount left unused can be applied as a discount for a future order. 

See What Others Say About Vetelli

Based on 1531 reviews
87%
(1334)
8%
(123)
2%
(26)
2%
(29)
1%
(19)
An excellent bargain

I had to replace my small Toiletry bag that was old and ready for retirement. I needed a larger bag that's more durable and if I could find one that was also GQ and at an affordable price. I thoroughly searched and came across this Vetelli Gio Leather bag and ordered it and I must say, this bag exceeded my expectation. The size of bag allows me to easily fit all of my toiletries. The outside pouch allows quick access while the deep and long inner pouch offers plenty of room for all of your personal products including a zippered compartment. The design is simple yet chic, the zippers are sturdy not cheap with the top having a magnetic seal and the construction inside and out is Gucci and durable enough to provide years of service. Vetelli has made a very nice looking high quality mens bag art a bargain price.

He liked the bag

I recently purchased this bag as a Birthday gift for a friend. He loved the bag. It’s design and quality are very difficult to match. I definitely will keep buying this as gift.

PERFECT!!

It's difficult to earn a five star review from me but this company and the Leo Dopp Bag both earned it. This toiletry bag is awesome; beautiful both inside and out as well as much more functional than the majority I've seen out there. I was willing to spend more for a genuine leather bag, which this isn't, but the quality and appearance of this product won me over. And I'm so glad it did! It's exactly as described and pictured, actually better in person! I had one customer service issue and Vetelli's team was all over it, delivering outstanding customer service while expediting delivery. Can't wait to see my husbands face when he opens this gift up for Christmas. Gorgeous! So impressed with this company and their product.

Simply Amazing!

I received my Leo Toiletry bag yesterday and I feel as if I received a high price fashion bag. It looks so luxurious and carefully stitched with many compartments for storage. The gold cloth on the inside was a very nice touch! This is by far my favorite toiletry bag. Great price and great product. Thanks Vetelli!

LEO - King of the jungle

I just received my LEO bag & it is beautiful. It caught one of my co-workers eye & he commented on how nice it looked. It is a little large but I like having the space. I should be able to fit everything I want in it. I think this is the perfect bag for a man!

Dr. T

I purchased this bag for my husband as I was tired of his old style toiletry. It is also nice as this is not clunky due to the folding style and allows for more luggage space to pack other things. This bag is stylish and sturdy and he really loves this bag.
I hope they make more quality men's products.

Thank you,

Good Job

Very nice bag, the leather is nice

I bought this for my husband to replace his old one. Very nice bag, the leather is nice, the buckles look a little angled so you have to take just an extra second or two to close. Very nice quality, I do wish they would come out with one that had snaps to close, my husband is always in a hurry! Definitely recommend !!

Five Stars

I got this for my fiance for a trip we were taking - he loves it!

Excellent quality. He's very excited to take it on ...

Bought this for my husband. Excellent quality. He's very excited to take it on our next trip!

Very nice bag, the leather is nice

I bought this for my husband to replace his old one. Very nice bag, the leather is nice, the buckles look a little angled so you have to take just an extra second or two to close. Very nice quality, I do wish they would come out with one that had snaps to close, my husband is always in a hurry! Definitely recommend !!

Five Stars

I got this for my fiance for a trip we were taking - he loves it!

I love my new Vetelli laptop bag

I love my new Vetelli laptop bag. I am a firm user of Dooney and Burke bags, but as a returning student, full-time birth doula. I needed a bigger bag to carry my laptop and personal items everywhere I go. The Vitelli bag works for me. I love the size, style, and easy to clean. I made a mistake and mark the flap of the bag with a permanent black marker I was very upset, but with a little of rubbing alcohol I was able to remove the mark:) I love my new Vetelli Laptop Bag

Excellent quality. He's very excited to take it on ...

Bought this for my husband. Excellent quality. He's very excited to take it on our next trip!

I'm very pleased with the quality of material

This is a gorgeous laptop bag! I'm very pleased with the quality of material. It fits my 15.4'' Macbook perfectly, with lots of pockets for accessories and books. The case seems very secure and durable.

Most beautiful gift I've ever received

Most beautiful gift I've ever received, bag is extremely spacious it was able to fit all my things and still plenty of space left. Recommend for anyone looking to replace their old toiletrie bag

Goodbye Yellow Cloth Tool Bag

Looking for something elegant and functional and I have found it in this Vetelli toiletry bag. I am in the process of preparing to take it cross country. I am impressed with how much I can get in it and the protection it offers in both top and bottom compartments. Well done.

Great Buy!

Right when I got the Amazon box opened up I realized this was a high-quality product. It was elegantly wrapped inside the Amazon box to protect the leather and other materials while shipping. Although I have not owned this for more than five minutes at this point, I can already tell that this will last a lifetime. And if for some small chance it doesn't, it comes with a lifetime guarantee. The pictures, especially the one for the inside of the bag, dont do justice to the quality of this bag. The inside is incredibly soft and will protect your laptop plus your iPad or 2 and whatever else you decide to put in there. I would definitely recommend this laptop bag to any guy looking for a high quality bag that looks great and will last forever. Update: So I have had this bag for a week now and I use it everyday. I can honestly say I really love this bag for all the reasons I listed above. My only criticism is that I wish it had a handle. Makes it difficult to get in and out of the car without one. But otherwise I am very pleased with it.

Five Stars

Perfect. A good amount of room and great quality leather.

Doesn't get better than this.

By far the best one I have ever purchased. Love the large capacity as well as the other amenities with multiple storage areas and liquid storage bottles.

Pretty but strap broke

The bag is beautiful, and I've received multiple compliments for it, but it apparently suffers from some quality issues. Under a normal load while walking down the street, one of the strap latches sheared off; I wasn't tugging the bag or doing anything unusual, but especially without a secondary handle, the bag is unusable in its current condition. Sadly only got about 3 months of use out of it.

Five Stars

It's the best I've seen! Awsome product. Is better than picture. Nice product

Beautiful Dopp Kit

I bought this for my husband's birthday. He loved it. It is well made and very classy. The leather is beautiful.

BUY IT!!'

If you're debating on this bag because of the price- debate no more! This is spectacularly made! My boyfriend was impressed with the quality of this toiletry bag. It is very spacious with one large compartment on top and medium size on the bottom. The travel size containers that are included aren't cheap plastic ones. They are thick silicon type material. Very durable for plane travel. BUY THIS. You won't regret it!

Five Stars

Well made product. Spacious, well thought out design. Compact

Disappointed.

My "leather" toiletries kit appears to be plastic.

★Vetelli Reviews

Letting our customers speak for us

1531 reviews
87%
(1334)
8%
(123)
2%
(26)
2%
(29)
1%
(19)
An excellent bargain

I had to replace my small Toiletry bag that was old and ready for retirement. I needed a larger bag that's more durable and if I could find one that was also GQ and at an affordable price. I thoroughly searched and came across this Vetelli Gio Leather bag and ordered it and I must say, this bag exceeded my expectation. The size of bag allows me to easily fit all of my toiletries. The outside pouch allows quick access while the deep and long inner pouch offers plenty of room for all of your personal products including a zippered compartment. The design is simple yet chic, the zippers are sturdy not cheap with the top having a magnetic seal and the construction inside and out is Gucci and durable enough to provide years of service. Vetelli has made a very nice looking high quality mens bag art a bargain price.

He liked the bag

I recently purchased this bag as a Birthday gift for a friend. He loved the bag. It’s design and quality are very difficult to match. I definitely will keep buying this as gift.

PERFECT!!

It's difficult to earn a five star review from me but this company and the Leo Dopp Bag both earned it. This toiletry bag is awesome; beautiful both inside and out as well as much more functional than the majority I've seen out there. I was willing to spend more for a genuine leather bag, which this isn't, but the quality and appearance of this product won me over. And I'm so glad it did! It's exactly as described and pictured, actually better in person! I had one customer service issue and Vetelli's team was all over it, delivering outstanding customer service while expediting delivery. Can't wait to see my husbands face when he opens this gift up for Christmas. Gorgeous! So impressed with this company and their product.

Simply Amazing!

I received my Leo Toiletry bag yesterday and I feel as if I received a high price fashion bag. It looks so luxurious and carefully stitched with many compartments for storage. The gold cloth on the inside was a very nice touch! This is by far my favorite toiletry bag. Great price and great product. Thanks Vetelli!

LEO - King of the jungle

I just received my LEO bag & it is beautiful. It caught one of my co-workers eye & he commented on how nice it looked. It is a little large but I like having the space. I should be able to fit everything I want in it. I think this is the perfect bag for a man!