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Where we ship

We ship domestically to all 48 contiguous states within the U.S.

Domestic Shipping

We offer free standard shipping on all orders shipping to the 48 contiguous United States.

Please allow two business days to fulfil and issue you a tracking number. Once you receive your tracking number, you should expect your package within 4–5 business days.

We offer $9.95 flat-rate 2-3 Day shipping for all other orders shipping to the 48 contiguous United States.

Delivery time is determined from the date the order is shipped. Most orders ship the following business day. However, processing time varies depending on the availability of our products and does not include weekends or holidays.

For shipping to non-contiguous states of Alaska, Hawaii and all offshore United States territories and possessions (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) please request a shipping quote at hello@vetelli.com

For international shipping please contact us at hello@vetelli.com

For shipping to UK and European Countries you can find our products on Amazon UK, Amazon Germany and Amazon France.

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Return, Refund and Exchange Policy for Vetelli 

100% no questions asked return policy means that you can return your Vetelli for a full refund*, for a store credit* or exchange it for another product.

Need to return your Vetelli? Here's how:

Contact us via email at hello@vetelli.com or via our contact form 

Email us these details:

  1. Your order number
  2. Where you purchased your Vetelli
  3. Your full name and email address 
  4. Your shipping address
  5. An image of the problem (if applicable)
  6. Tell us how we can assist you

*We will always refund a Vetelli, no questions asked, if it is new, is in its original packaging and has its original tags. If your Vetelli breaks because of a factory defect then we'll swap it for a new one or give you a store credit, whatever is convenient for you.

Important - Do not use Facebook, Instagram or other social channels as this may result in us missing your initial question

Please Note we do offer customer service on weekends and we will always do our best to help you as quickly as possible HOWEVER sometimes things get missed or go astray in the system.

If we have not replied to you within 24 hours PLEASE contact us again.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@vetelli.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@vetelli.com. We will give you instructions on where and how to return.

Shipping
You will be responsible for paying for your own shipping costs for returning your item for exchange only. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.

Gift Card Giveaway T&Cs

Winner of the gift card will be announced on the 10th of every month and will be contacted via email. If the winner does not reply within five days a new winner will be chosen. 

Gift Card is available for 90 days from the date of issue and can be used for products available on Vetelli Online Store. 

All products will be shipped with standard shipping and the products ordered with the gift card cannot be exchanged. 

Gift Card cannot be exchanged for cash and any amount left unused can be applied as a discount for a future order. 

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Contact Us

Please use this form to contact us and we will get back to you as soon as possible!




Wine Carrier Tote Bag by Vetelli

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Luxurious & Functional: Wine Carrier / Wine Tote from Vetelli

Vetelli’s Italian designed wine bag features a classic aesthetic that will fit in from the vineyard to the backyard cocktail party. The contents of the bag are kept at temperature by insulation that also offers enhanced protection when transporting your favorite bottle of wine or champagne. This wine tote makes an excellent gift for the wine enthusiast & ideal for special occasions. 

This Vetelli Wine Bag Features:

  • Customizable Insulated Storage Compartment
  • Fabricated Using Premium Materials
  • Adjustable & Removable Shoulder Strap
  • Prestigious Design Unique to Vetelli
  • 100% Satisfaction Guarantee & Lifetime Warranty

Premium Grade Materials

The Vetelli Wine Carry Bag is made of high grade PU leather, which is easier to clean & maintain than top-grain leather. This beautiful deep red/burgundy color is accompanied by black canvas on the bag exterior.

Customizable Insulated Compartment

Stylishly hold two bottles of champagne or wine during transport to a picnic, wine tasting events, diner parties, travel, or even your favorite restaurant. A protective Velcro padded panel can be rearranged to accommodate the bottle of your choosing (enhancing the usable space of the bag).

Return Policy

Our Return/Refund/Exchange Policy is simple. If you have a problem let us know and we will do our best to help you out

Check out our Detailed Returns Section Here

Wine Bottle Bag Dimensions

  • 8 ½” wide, 13” height, 4 ½” deep (21.5cm x 33cm x 11.5cm)

Carry by Hand or Over the Shoulder 

The Vetelli wine cooler bag can be carried by hand or slung over the shoulder using our reinforced customizable shoulder strap. Carry with piece of mind thanks to the strong leather attachments.

100% Satisfaction Guarantee & Lifetime Warranty

This Vetelli wine bottle carrier is backed up by a 100% lifetime guarantee.

  • Every Vetelli wine carrying case is scrutinized by our in-house Quality Assurance team. 
  • Vetelli take pride in top quality products & great customer service. All wine bags are sent using Amazon FBA fast shipping in order to deliver the bag to you as fast as possible.
  • We're so confident that you'll love our wine carrier, that we offer a no-hassle guarantee & lifetime warranty.
The Outdoors Collection
The Outdoors Collection”
The Outdoors Collection”






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Where we ship

We ship domestically to all 48 contiguous states within the U.S.

Domestic Shipping

We offer free standard shipping on all orders shipping to the 48 contiguous United States.

Please allow two business days to fulfil and issue you a tracking number. Once you receive your tracking number, you should expect your package within 4–5 business days.

We offer $9.95 flat-rate 2-3 Day shipping for all other orders shipping to the 48 contiguous United States.

Delivery time is determined from the date the order is shipped. Most orders ship the following business day. However, processing time varies depending on the availability of our products and does not include weekends or holidays.

For shipping to non-contiguous states of Alaska, Hawaii and all offshore United States territories and possessions (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) please request a shipping quote at hello@vetelli.com

For international shipping please contact us at hello@vetelli.com

For shipping to UK and European Countries you can find our products on Amazon UK, Amazon Germany and Amazon France.

★Vetelli Reviews

Letting our customers speak for us

1544 reviews
87%
(1346)
8%
(124)
2%
(26)
2%
(29)
1%
(19)
Nothing Left Behind

This bag is PERFECT! I have 3 "hobby jobs" currently that involve quite a bit of traveling and showering/grooming outside of my own bathroom. I work for a minor league baseball team, referee high school and college basketball, and am a real estate agent. I am always afraid that I am going to forget something so I pack EVERYTHING I can think of. This bag offers me the space I need to make sure there is not one single item left behind that I may end up missing. The quality and style of the bag are incredible. I have told everyone I know about The Leo bag and will continue to do so!

Hi Sean Thank you for the great review we really appreciate you taking the time The Vetelli Team
Great Product ~ Too Small

It’s too small to carry all your toiletries. Otherwise, I love everything about it.

Great travel bag

Bought to replace worn out one. This will be perfect for all my travels. Everything fits in nice and neat with a zipper top to keep little things safe

Too thick material.

It could have been a little bit softer and thinner. I would love instead of 6 inch a 5 inch width one for compact bag.

Great shaving bag

A very nice bag. Feels like great quality especially for the price range. Is rather small, if needing larger they make several sized bags from same seller.